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FAQ

Frequently Asked Questions

Saving time and effort by preemptively addressing common inquiries, thereby enhancing user experience and fostering better understanding.

Are you bonded, and insured?

Absolutely. We like to provide our customers with confidence and peace of mind that in the unlikely event something bad should happen in your home, to either your property or our cleaners, you’re covered!

How many cleaners will be in my home?

Usually two iQ Professionals are sent to your home for services. Occasionally, we will send more depending on the circumstance; i.e. very large homes, training new members, etc.

What’s included in a standard cleaning?

Our crew will do a thorough clean in every room in the house including: bedrooms, bathrooms, kitchen, and living areas. Teams will dust, wipe, wash, scrub, vacuum, and mop. We’ll do light tidying of items left around and even take out your trash!

Do you train and supervise your team?

Yes and yes! Every iQ team member trains alongside our team leaders to ensure a consistent experience each visit with the highest quality. And with your help, we maintain our amazing service by updating our staff daily with your customer feedback.

Will I get the same team for each appointment?

Teams are available by request for one-time and recurring appointments. But, we can’t always guarantee their availability; a little flexibility in your schedule will help us to accommodate your request. Let our office know which team you prefer and we’ll do everything we can to make it happen.

What about my laundry?

While laundry is not a standard service, we’re happy to do a load of towels or linens to freshen the bed and bath. All you need to do is have an in-unit washer/dryer and leave us special instructions in the comments section when you book. At this time, we cannot offer full laundry services.

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#Pricing Plans

Essential Plan

$30.00

Longterm Plan

$50.00

Frequently Asked Questions

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